Our Terms Of Service

Logistics, Cargo, and Agro Sourcing

By engaging with Thawlia Express, clients agree to abide by the terms outlined in our service agreement. This agreement encompasses the scope of services, payment terms, responsibilities of both parties, and any other relevant terms and conditions.

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  01Terms of service

  Agro Sourcing and Quality Assurance, Payment Terms, Confidentiality and Data Protection, Dispute Resolution, Termination of Services, Amendment of Term

  (1) In our role as an agro sourcing company, Thawlia Express is committed to sourcing high-quality agricultural products from reputable suppliers. We conduct thorough quality assurance checks to ensure that products meet the required standards and specifications.
  (2) Payment terms are outlined in our service agreement and may vary depending on the specific services provided. Clients are required to adhere to the agreed-upon payment schedule and terms to maintain uninterrupted service.
  (3) Thawlia Express respects the confidentiality of client information and takes all necessary measures to protect sensitive data. Any information shared with us during the course of our engagement will be treated with the utmost confidentiality and used solely for the purpose of providing our services.
  (4) In the event of any disputes or disagreements, Thawlia Express is committed to resolving issues promptly and amicably through constructive dialogue and negotiation. If necessary, we may engage in mediation or arbitration to reach a mutually satisfactory resolution
  (5) Either party may terminate services with prior notice according to the terms outlined in the service agreement. Thawlia Express reserves the right to suspend or terminate services in the event of non-payment or breach of contract by the client.
  (6) Thawlia Express reserves the right to amend these terms of service as necessary. Any changes will be communicated to clients in advance, and continued use of our services constitutes acceptance of the updated terms.

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  02Privacy Policy

  Information Collection, Use of Information, Disclosure of Information.

  (1) We collect personal information from clients, including names, contact details, and payment information, solely for the purpose of providing our services. This information may be collected through our website, in-person interactions, or other communication channels.
  (2) Personal information collected by Thawlia Express is used only to fulfill our contractual obligations to clients, such as processing orders, facilitating payments, and providing customer support. We do not use personal information for any other purpose without the consent of the individual.
  (3) Thawlia Express may disclose personal information to third-party service providers or subcontractors involved in the provision of our services. We may also disclose personal information when required by law or to protect our legal rights and interests.